Crackling landline, no dial tone, or phone problems since your NBN connection went in? We diagnose and repair copper phone line and internal wiring faults across Sydney homes and businesses.
Phone line faults usually come down to damaged internal wiring, a faulty socket, or a degraded connection point — all things we test for with professional line testing equipment rather than guessing which socket is the problem.
Since the NBN rollout, many phone faults are actually VoIP configuration or internal wiring issues rather than a traditional copper line fault. We work out which applies to your setup and fix the part that's actually broken.
A crackling or dead phone line isn't always a copper wiring problem anymore. If your phone service now runs over your NBN connection as VoIP, the fault could be in your router configuration or ATA device rather than the physical line.
We test to establish which applies to your situation — traditional internal copper wiring, or the VoIP setup running over your NBN — and fix the part that's actually causing the problem, rather than replacing wiring that was never faulty.
For strata and apartment buildings, phone faults can also originate at the building's MDF rather than your unit — see our MDF Upgrade service if that applies to you.
Note on carrier-side faults: If the fault is confirmed to be on your carrier's network rather than your internal wiring, we'll advise you clearly so you can escalate to the right place.
Free quote · Same-day available · Residential & Commercial