Damaged or faulty fibre optic cable? We diagnose and repair NBN FTTP lead-in cables, splice damaged fibre runs, and fix fibre-related dropouts and outages across Sydney — all carried out by an ACMA registered cabler.
Fibre optic cable is thin glass fibre — it can be damaged by gardening, renovations, rodents, or simply age and movement over time. When your NBN FTTP lead-in cable is cut, crushed, or degraded, your connection drops out or fails completely.
As ACMA registered cablers, we diagnose exactly where the fibre fault is using professional test equipment, then repair or replace the damaged section — including splicing new fibre where a full cable replacement isn't necessary.
Fibre optic cable is more fragile than copper — it can't simply be twisted back together like a damaged copper wire. A cut, crushed, or overly-bent fibre cable needs to be properly spliced or replaced.
The most common causes we see are gardening and landscaping work cutting underground lead-in cables, rodent damage in roof spaces, and cables damaged during renovations or fencing work.
We locate the exact fault point with professional test equipment before starting any repair — so you're not paying to replace cable that doesn't need it.
Note on NBN Co-owned infrastructure: Some fibre faults occur on NBN Co's side of the network boundary rather than your property. Where that's the case, we identify this clearly and advise on the right next step to get it escalated.
Free quote · Same-day available · Residential & Commercial